Our Returns Policy and Procedures
30 Day Exchange Policy.
We at WEBSPORTS will endeavour to provide quality customer service and satisfaction to you the customer. If you are not satisfied with the item you have purchased, you may return the item within 30 days upon receipt of delivery, for a full exchange, to the value of the item(s) purchased.
The item(s) must be returned in their original & proper condition, with the relevant paperwork. If we feel these, not to be to our satisfaction, we may not provide an exchange, and the goods will be returned to the customer.For a list of exceptions to our standard Return policy and instructions and shipping details, Please see Our Return Exceptions Policy (#4 below). Freight charges incurred back to WEBSPORTS is your responsibility, we will not accept COD deliveries.

Manufacturers Warranty.
If you receive a damaged or defective item, contact customer service within 7 days of receipt of goods. Please supply your order number, item number and tracking number from your original confirmation order. Our customer service team will require your email address & phone number. Please note - Closeout Sale items are not covered by Warranty.
WEBSPORTS will make every reasonable effort to replace the item within 2 weeks. If the item has been extensively damaged thru transit please call WEBSPORTS immediately on 07 5665 8855. Many of the items sold on WEBSPORTS.COM.AU come with a manufacturers warranty. For additional information on this, please contact the Supplier directly.

Return Exceptions.
Decals & Closeout Sale items are not Eligible for exchange, so please choose carefully.
*A sizing chart will be supplied on the core product, please use this as a guide, if you are unsure about sizing.

Returning an item.
If you wish to return an item, please follow these simple steps.
Pack the item securely, preferably in a bag. Anything fragile must be handled with care.
Please include details of your order number, billing name, and address details.
Please contact WEBSPORTS on 07 5665 8855 as you will require a return authorization number, to send your purchase back.
Keep the tracking number for the package you are returning to insure receipt of delivery.
You will also be given instructions re freight requirements.
Pack & return to:

WEBSPORTS
Unit 1/10 Kingston Drive
Helensvale QLD 4212.
Australia